Testimonials
"We started with Brown Insurance Group for insurance on our rental house. After receiving such great service and coverage options, we moved the coverage for our residence as soon as it was up for renewal. Everything was put in place for a seamless transition by Brown Insurance Group. All I had to do was cancel the old agent."
- Tammy W.
"We have had nothing but a positive experience with Brown Insurance and our agent Sarah for our personal insurance policies. The service has consistently been professional, friendly, and very importantly, the communication has been prompt and reliable. I highly recommend considering Brown Insurance."
- Demetra G.
“I can’t praise Tom Brown enough or the time and diligence he put in to fix a problem that I was having with a dentist bill. He went above and beyond to carefully examine the plan contract and determine that the bill should be covered, saving me $500 in the process. Tom really knows the business and truly cares about his customers, handling my situation promptly and thoroughly. THANK YOU, TOM!”
-Dave Byers, Recreation Director, Highland Parks & Recreation
“Since our first public event in 2002, Brown Insurance has been and continues to be our insurance agent of choice. As a 501© (3) not-for-profit organization, Books, Brushes & Bands for Education has required a variety of coverage for its many projects and events through the years. Tom Brown and his staff have always gone above and beyond to make the process painless and understandable. Their knowledge and willingness to work with us so that we have the appropriate amount of coverage is excellent, even as a not-for-profit organization. They care about their clients and are eager to quickly answer any questions and provide assistance. I would highly recommend their services.”
-Michelle Golden, President, Books, Brushes & Bands for Education
“Always a great experience with all the people I have talked or emailed through Brown Insurance Group. If I need help there is always someone willing to help.”
-Tina B.
“Brown insurance has earned my business by demonstrating a genuine interest in our company’s needs.”
-George S.
“We get fantastic personal attention with every request we make. They shop to get us the best possible rates. I couldn’t be happier with an insurance agent.”
-Dick Hagelberg, Kidstuff Playsystems, Inc.
“Best Agency in Northwest Indiana! Love them!”
-Simon Z.
“Five Stars!!! Brown Insurance always went over the top to help me and there was some times where “HELP” was needed! Tom and his staff was always pleasant and friendly. I want to thank all of them esp. Karen and Tom as they were my right hand helpers and I feel like my friends. Thank You all soo much Great company to work with. Love you guys!!”
-Sue K.
“We have dealt with Brown for nine years. The service has always been professional, friendly and first rate. Thanks to all those who have helped us over the years.”
Mike Burroughs, treasurer Royal Hawk Home Owners Assoc.
“I am always given excellent service from all of the staff at BIG. They provide knowledgeable advice for my insurance coverage needs and I really appreciate their old school approach of coming to my home when I have a claim! Go BIG for the kind of service we all deserve!”
-Tom B.
“I have used Brown insurance for many years for my business insurances...I am not the best bookkeeper so if I’m ever late they let me know and we take care of it… for me that’s important. …without their help sometimes I may have a lapse in coverage…everyone in that office is very polite and helpful!”
-Cesar R.