Gold Service Team

Service Is Now More Convenient

Attention Safeco Insurance Policy Holders -  Introducing Gold Service 

We would like to introduce you to our Gold Service.

At Brown Insurance Group, we're committed to delivering the very best customer experience. We're excited to now offer Gold Service through Safeco Insurance. This partnership allows us to provide the service you need, whenever you need it. Since you are a Safeco policy holder - this service is tailored just for you!

  • 24/7/365 assistance: Contact Gold Service when it's most convenient for you. The Gold Service Center is open every day of the year, including all holidays and is located in the United States.
  • Expertise and counseling: Licensed insurance professionals are always ready to review your options and ensure you're fully protected.  
  • Friendly and professional staff: Get all the attention your situation demands. 

Here's how it works: the next time you have an insurance need or question about your policy, simply call the Gold Service team at 866-472-3326.

Here are some of the services you can expect: 

  • Make policy changes and inquiries
  • Ask questions about your billing statement
  • Request auto insurance ID cards
  • Report claims
  • Pay your bill
  • Request evidence of insurance for lienholders or mortgagees

As your local agent at Brown Insurance Group, we are excited to partner with Safeco Insurance and to offer you service that keeps pace with your life. Thank you for putting your trust in us. We look forward to serving you for many years to come!

Brown Insurance Group 

Brown Insurance Group 

Here to help you every step of the way. Small town values and big-time resources. Brown Insurance Group - the perfect combination to protect you and yours. Monday through Friday 8:30 AM - 4:30 PM, evenings and Saturday's by appointment. 


Gold Service Team 

Gold Service Team 

Available 24/7, 365 means just that! If you want to take care of your account at 3 AM or in the middle of a holiday you can! With our Gold Service Team in Indianapolis you are a phone call away to policy questions and changes.